Your guide for all things SipPuff

We process orders quickly to get them to you as fast as possible, which means once an order is placed, we can’t guarantee changes or cancellations. If you need to make an adjustment, reach out to us at info@sippuff.com ASAP. If your order hasn’t shipped yet, we’ll do our best to help.

Chances of receiving defective item is very rare but it could happen. Please take pictures of a product which shows defect clearly & contact our support to check if it's eligible for replacement.

We currently accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. We also accept Apple Pay and Google Pay. At this time, we do not accept PayPal, CashApp, or crypto but we’re always exploring more options to keep things convenient for you. If you run into any issues during checkout, feel free to reach out, we’re happy to help.

SipPuff products are formulated to support different moments of your day by combining cannabinoids with functional ingredients: Siprz Performance offers a clean, energized feeling with sustained alertness and drive, without caffeine or a crash. Siprz Boost delivers a gentle uplift and quick onset thanks to nano Delta-9 THC, creating a smooth, approachable sensation. Siprz Sleep helps your body and mind transition toward rest with a calming, grounding effect designed for evening routines.

Due to the nature of our products, all sales are final. For safety and compliance reasons, we’re unable to accept returns or exchanges on consumable items, even if unopened. That said, if your order arrives damaged, incorrect, or something seems off, please reach out to our support team within 7 days of delivery. We’ll make it right.

Yes, in certain cases. If you’re not completely satisfied after trying a product, please contact our team at info@sippuff.com. We may be able to offer a partial refund, store credit, or another solution—no need to ship it back in every case.

No, shipping costs are non-refundable. If you receive a refund, the return shipping cost will be deducted from the total.

Once your return is received and inspected, we’ll notify you via email. If your refund is approved, it will be processed and applied to your original method of payment within a few business days.

If the item was marked as a gift and shipped directly to you, you’ll receive store credit in the form of a gift certificate once we receive the return. If the item wasn’t marked as a gift, or was shipped to the gift giver first, the refund will go directly to them.

Orders are processed in the order we receive them unless you've chosen expedited shipping. You can track your order status on a tracking page & also signup for alerts on a courier website.

Carrier tracking would provide you with up-to-date information about your package. If it gets stuck or never gets delivered to you, please contact our support and we can assist you with the next steps.

Shipping availability depends on the specific Siprz product and state regulations. Siprz Performance can be shipped nationwide. Siprz Sleep and Siprz Boost have state-specific shipping restrictions and are currently available in the following states: Alabama, Arizona, Arkansas, California, Connecticut, District of Columbia (Washington, D.C.), Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin, and Wyoming. Shipping availability is always confirmed at checkout and may change as regulations evolve.

Siprz Boost features 5mg nano Delta-9 THC, designed for fast onset and a smooth, approachable uplift.

Siprz Performance features a focused cannabinoid profile of 10mg THC-V, formulated to support energy, mental clarity, and drive without the crash associated with caffeine.

Siprz Sleep features a carefully balanced cannabinoid profile of 2mg THC and 15mg CBN that creates fast onset and smooth sedation designed for nighttime use

No. Siprz Sleep does not contain melatonin.

While we recommend starting with each of the products on their own, Boost integrates well with Siprz Performance, Siprz Sleep, and future Siprz formulas for users who like to build a personalized wellness or daily-use stack.

THC-V (tetrahydrocannabivarin) is a naturally occurring cannabinoid known for its uplifting, energizing properties. It is often associated with focus and drive rather than sedation or intoxication.

No. Siprz Performance is completely caffeine-free.

Siprz Boost is a functional mood-lift drink mix designed for daytime uplift, social ease, creative flow, and general emotional balance. It’s made for people who want a gentle, controlled lift without the intensity or unpredictability associated with higher-dose THC products.

Siprz Sleep is a melatonin-free nighttime drink mix designed for people who want to fall asleep faster, stay asleep longer, and wake feeling clear, not groggy. It’s formulated for individuals with busy minds, stressed bodies, or inconsistent sleep schedules who want a calmer wind-down and deeper, more restorative rest.

Siprz Performance is a cannabinoid-powered pre-activity drink mix designed for functional movers who train, hike, or stay active through daily routines and outdoor outings. It delivers clean energy, sharper focus, and muscle endurance without the negative side effects of stimulants.